Transform Your Outdoor Paradise

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Privacy Policy

Effective Date: December 2024

Information We Collect

We collect information you provide directly to us, such as when you request a consultation, sign up for services, or contact us. This includes:

• Contact information (name, email, phone number, address)
• Project details and service preferences
• Communication records and correspondence

How We Use Your Information

We use the information we collect to:

• Provide landscaping services and consultations
• Communicate about your projects and appointments
• Send service updates and maintenance reminders
• Improve our services and customer experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights or if you have questions about our privacy practices.

Contact: [email protected] | (512) 555-7823

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Terms of Service

Last Updated: December 2024

Services

Platinum Gardeners provides professional landscaping, garden design, maintenance, and related services. All work is performed according to industry standards and applicable local regulations.

Client Responsibilities

• Provide accurate property information and access
• Obtain necessary permits and HOA approvals
• Mark underground utilities before work begins
• Maintain adequate water supply for installations
• Payment according to agreed terms

Service Guarantee

We guarantee the quality of our workmanship and provide a 2-year warranty on plant installations. Plants that fail due to improper installation will be replaced at no charge. Warranty excludes damage from weather, pests, neglect, or improper care.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for pre-existing conditions, underground utilities not properly marked, or damages beyond our direct control.

Payment Terms

Payment is due according to the schedule outlined in your service agreement. Late payments may incur additional fees. We reserve the right to suspend services for overdue accounts.

Cancellation Policy

Services may be cancelled with 48-hour notice. Cancellations with less notice may incur charges for materials ordered and time allocated.

For questions about these terms, contact us at [email protected]

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.

Types of Cookies We Use

• Essential Cookies: Necessary for basic site functionality
• Preference Cookies: Remember your settings and choices
• Analytics Cookies: Help us understand site usage and performance
• Marketing Cookies: Used to provide relevant content and ads

Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect site functionality.

Third-Party Cookies

We may use third-party services like Google Analytics that set their own cookies. These services have their own privacy policies governing cookie use.

Cookie Duration

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain until expiration or manual deletion

Contact

Questions about our cookie policy? Contact us at [email protected]

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GDPR Compliance

Data Protection Officer: [email protected]

Legal Basis for Processing

We process your personal data based on:

• Contract Performance: To provide landscaping services
• Legitimate Interest: To improve services and communicate about your projects
• Consent: For marketing communications (where required)

Your GDPR Rights

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law. Customer records are typically retained for 7 years after service completion.

International Transfers

We primarily process data within the United States. Any international transfers comply with GDPR requirements and appropriate safeguards.

Exercising Your Rights

To exercise any of your rights under GDPR, contact our Data Protection Officer at [email protected] or call (512) 555-7823. We will respond within one month.

Complaints

If you believe we have not handled your personal data properly, you have the right to file a complaint with your local data protection authority.

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DMCA Policy

Digital Millennium Copyright Act Compliance

Copyright Notice

We respect intellectual property rights and expect others to do the same. All content on this website, including text, images, designs, and logos, is protected by copyright and other intellectual property laws.

Reporting Copyright Infringement

If you believe your copyrighted work has been used inappropriately on our site, please provide our DMCA agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location on our site
• Your contact information (name, address, phone number, email)
• A statement of good faith belief that use of the material is not authorized
• A statement that the information provided is accurate and you are authorized to act on behalf of the copyright owner

DMCA Agent Contact

Platinum Gardeners DMCA Agent
Email: [email protected]
Address: 2847 Oak Ridge Drive, Austin, TX 78704
Phone: (512) 555-7823

Counter-Notification

If you believe content was removed in error, you may submit a counter-notification with:

• Your physical or electronic signature
• Identification of the removed material and its previous location
• A statement under penalty of perjury that you have a good faith belief the material was removed by mistake
• Your consent to jurisdiction of Federal District Court

Repeat Offender Policy

We will terminate business relationships with repeat copyright infringers in accordance with the DMCA and applicable law.